Ref. PJ2610-0667
Job Title: Call Center Representative – Arabic Speaking with B2 English
Employer Industry: Call Center
Work location: Ajman UAE
Salary: 3500 AED plus 500 AED performance incentive/ Visa and Insurance are provided
Requirements: Bachelor's degree or relevant diploma is preferred. Arabic-speaking candidate with English proficiency at minimum B2 level. Good computer skills, and the ability to communicate professionally with customers through phone calls, chats, and other communication channels.
Only Candidates who are currently available in UAE and can join immediately will be considered.
Please watch the following video https://youtu.be/XdimKojvZlg
About the Role
Our client, a well-established company based in Ajman, is looking for an Arabic-speaking Call Center Representative to join their team.
The ideal candidate should have excellent Arabic communication skills, a minimum B2 level of English, good computer skills, and the ability to communicate professionally with customers through phone calls, chats, and other communication channels.
Fresh candidates are welcome to apply if they have strong Arabic communication skills and at least B2-level English.
Key Responsibilities
To Our Valued Candidates,
· Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:
· All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.
· To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.
· Please read each job description carefully before applying, as it includes all relevant details regarding the role.
· If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.
· Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.
· We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.
· We appreciate your understanding and wish you the very best in your job search.
Warm regards,
Creative HRC Team
Job Title: Call Center Representative – Arabic Speaking with B2 English
Employer Industry: Call Center
Work location: Ajman UAE
Salary: 3500 AED plus 500 AED performance incentive/ Visa and Insurance are provided
Requirements: Bachelor's degree or relevant diploma is preferred. Arabic-speaking candidate with English proficiency at minimum B2 level. Good computer skills, and the ability to communicate professionally with customers through phone calls, chats, and other communication channels.
Only Candidates who are currently available in UAE and can join immediately will be considered.
Please watch the following video https://youtu.be/XdimKojvZlg
About the Role
Our client, a well-established company based in Ajman, is looking for an Arabic-speaking Call Center Representative to join their team.
The ideal candidate should have excellent Arabic communication skills, a minimum B2 level of English, good computer skills, and the ability to communicate professionally with customers through phone calls, chats, and other communication channels.
Fresh candidates are welcome to apply if they have strong Arabic communication skills and at least B2-level English.
Key Responsibilities
- Handle inbound and outbound customer calls professionally and efficiently.
- Respond to customer inquiries and provide accurate information.
- Handle customer requests, complaints, and follow-ups in a professional manner.
- Communicate with customers through phone, chat, and other digital channels.
- Record and update customer information accurately in the system.
- Follow up on customer requests and ensure timely resolution.
- Maintain a high level of customer service and professionalism.
- Meet assigned performance and service-quality targets.
- Work effectively as part of a team.
- Follow company procedures, policies, and call center guidelines.
- Work according to assigned shifts, including varying working hours when required.
- Arabic-speaking candidate with strong verbal and written communication skills.
- English proficiency at minimum B2 level.
- Good computer literacy and ability to work with basic office/customer service systems.
- Strong typing and chatting skills.
- Good communication and interpersonal skills.
- Customer-service-oriented attitude.
- Ability to handle multiple customer interactions and tasks efficiently.
- Willingness to work on shifts.
- Candidates must be currently available inside the UAE.
- Immediate joiners are preferred.
- Freshers with no previous call center experience are welcome to apply if they meet the language and computer/typing requirements.
- Monthly Salary: AED 3,500
- Performance Incentive: Up to AED 500 per month
- UAE Employment Visa
- Medical Insurance
- Full-time employment
- Professional working environment
To Our Valued Candidates,
· Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:
· All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.
· To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.
· Please read each job description carefully before applying, as it includes all relevant details regarding the role.
· If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.
· Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.
· We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.
· We appreciate your understanding and wish you the very best in your job search.
Warm regards,
Creative HRC Team